Welcome to The Hub

An elderly man and a woman sitting on a couch, smiling and enjoying a conversation while holding cups, in a cozy living room with artwork on the wall and a standing lamp.
Logo of The Hub, a butterfly made of four colored leaves, with the tagline 'Trusted home care, just like family'.

As well as a range of welcoming care homes, we also offer domiciliary care, (home care) - a service we call The Hub.

This is a way to get personalized support at home, maintaining independence, comfort, and familiarity while addressing individual needs and preferences.

Get home care
See Brochure

What our clients say:

  • woman with glasses

    "I have nothing but admiration for the compassion and strength your employee has for the people in his care, he has a very special talent."

    Ann & Jim

  • Woman at the beach

    "The Hub is absolutely brilliant. You tailored your system into the clients need which seemed impossible for other organisations to achieve when I was making enquiries."

    Heather

  • A smiling elderly woman with gray hair in an indoor setting, possibly a cafe or community center, with tables and blurred background.

    "I will always remember , so much love, help and kindness. You have all been wonderful. I can recommend Northbrooke House."

    Mary

What conditions can we help with?

  • tick icon

    Dementia care

  • Tick icon

    Parkinsons

  • tick icon

    Physical disabilities

  • Black checkmark inside a circular outline.

    Learning disabilities

  • Black check mark inside a circle on a white background.

    Stroke recovery

  • A black check mark inside a black circle, symbolizing completion or correctness.

    Multiple sclerosis

  • Black checkmark inside a circle, symbolizing completion or approval.

    Cancer

  • tick icon

    Huntingtons

Brilliant care, brought to you

Two elderly women walking outdoors, smiling and talking, dressed in warm jackets.

Domiciliary care, or home care, brings a host of benefits to individuals in need. It means you get the care you need, whilst letting you stay in the cozy comfort of your own home, keeping your independence and happiness intact.

We use our residential care homes as "hubs" for the domiciliary care we provide. This means we’re able to be more responsive and provide additional services, such as daycare.

Our team of caregivers is here just for you, ensuring your unique needs are met with attention and care. Your caregiver will do everything they can to ensure you're comfortable and well looked after.

And the best part? Domiciliary care is all about your convenience. We work around your schedule and your family's rhythm, making sure you're always at ease.

How, specifically, can The Hub help?

  • Black silhouette of a cat sitting on the ground with its tail curved around its body, facing left.

    Escort to appointments

  • Icon illustration of a fork and knife.

    Meal preparation and nutrition support

  • Black and white line drawing of a man in a tuxedo with a bow tie, standing with his hand on his hip.

    Looking after pets

  • Line drawing of a vitamin supplement bottle and a capsule pill

    Managing medication

  • Outline of two people embracing, one with a cane, representing support or care.

    Helping with practicalities and going out and about

  • Speech bubble icon with lines representing text inside

    Providing companionship and someone to chat with

  • Line drawing of shopping bags with handles

    Running errands and help with daily activities

  • Silhouette of a person climbing a mountain at sunset.

    Personal care (showering, dressing, etc.)

  • A T-shirt with a black-and-white graphic of a 3D cube made of smaller cubes, with the words 'Think Inside the Box' below.

    Housekeeping (cleaning, hoovering, etc.)

  • Silhouette of a rabbit on a black background.

    Getting settled and ready for bed

Ready to get home care from us?

Get in touch

Meet the manager of The Hub

Laura started with Island Healthcare Ltd in 2004 and currently holds NVQ 2 & 4 and an Institute of Leadership and Management Certificate.

Phone: 01983 862762
Email: laura@islandhealthcare.co.uk

A woman with short blonde hair smiling, wearing a black turtleneck sweater, standing in front of a light-colored door or wall.

Frequently asked questions for The Hub

  • We charge an hourly fee which covers all activities agreed in your care plan - If using our transport to escort to appointments there will be a fuel charge.

  • No, services are charged once a month in arrears and will be invoiced from our head office.

  • Yes, we are regulated by the CQC.

  • We have a small bespoke team of individuals and offer continuity of care. Over the upcoming weeks, you will have the opportunity to meet the team and maintain regular contact with the same individuals.

  • £27.50 per hour or part of this for shorter visits. This is subject to change.

  • Our staff are employed and managed from the Island Healthcare home nearest to your location. They undergo training to the highest standards and are fully covered by our business insurance.

  • No problem. However, we require 7 days notice.

  • We send out monthly invoices.

  • Our service operates from 7 am to 9 pm. Outside of these hours, our care home can be contacted by telephone, and verbal advice and support will be provided in case of emergency.

  • We provide daycare services to support respite care but do not offer overnight accommodation.

  • All of our care staff undergo DBS checks and receive relevant training. Additionally, we conduct lone working risk assessments.

  • Everywhere on the Isle of Wight.

  • The HUB has been running for the past 5 years.

  • This is a unique and bespoke service. The care and support package is crafted by you, with assistance from our highly trained senior team. Our small team ensures continuity of caregivers and aims to establish an open and trusting relationship from the outset. We agree upon scheduled call times and adhere to them; if we've committed to being there, we will be. Our goal is to make a difference and support individuals in living well in their own homes.

Contact us

Please don’t hesitate to get in contact with us. You can find our email and address below.

group@islandhealthcare.co.uk
Phone: 01983 214120
Northbrooke House, Main Road, Havenstreet, PO33 4DR

Send us a message

You can fill in the form below to send us a message directly! Feel free to ask us questions about our homes or make an enquiry to see if we can be of help.

Three individuals standing together indoors, smiling for the camera, with bags and other people in the background.