Home Care in Cowes
from The Hub

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Logo of The Hub, a butterfly made of four colored leaves, with the tagline 'Trusted home care, just like family'.

The Hub is our home care service, rated Good by the Care Quality Commission, providing friendly, professional home care in Cowes.

The service offers personalised, scheduled visiting care for older adults and families who need a bit of extra help day to day; from a quick daily check-in to several visits a day.

Whether it's personal care, medication support or companionship, the aim is simple: help people stay independent and comfortable at home, with care shaped around individual needs and routines.

Covering Cowes and the surrounding area, including Gurnard, Northwood, Whippingham and Porchfield.

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What our clients say:

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    "I have nothing but admiration for the compassion and strength your employee has for the people in his care, he has a very special talent."

    Ann & Jim

  • Woman at the beach

    "The Hub is absolutely brilliant. You tailored your system into the clients need which seemed impossible for other organisations to achieve when I was making enquiries."

    Heather

  • A smiling elderly woman with gray hair in an indoor setting, possibly a cafe or community center, with tables and blurred background.

    "I will always remember , so much love, help and kindness. You have all been wonderful. I can recommend."

    Mary

What conditions can we help with?

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    Dementia care

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    Parkinsons

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    Physical disabilities

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    Learning disabilities

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    Stroke recovery

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    Multiple sclerosis

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    Cancer

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Dementia care specialists

Dementia care at home in Cowes — our carers are trained to support people living with dementia in familiar surroundings, helping maintain routine, reduce confusion and provide reassurance for both the individual and their family.

Respite care in Cowes — a short break for family carers, with one of our team stepping in to provide day care and support so you can rest, recover or simply take some time for yourself.

Brilliant care at home in Cowes

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Domiciliary care, also known as home care, offers a reassuring alternative for anyone who needs extra support day to day. Our home care in Cowes helps people stay in familiar surroundings, with personalised care at home that supports independence, comfort and confidence.

The Hub is backed by Island Healthcare’s wider team and resources, which helps us respond quickly and provide consistent support. Whether it’s personal care, medication support or companionship, our home carers in Cowes take the time to understand what matters most to you, and work around your routines and preferences.

Most importantly, the care is shaped around real life. Visits can be flexible and planned to suit you and your family, so support feels helpful, respectful, and calm rather than intrusive.

How, specifically, can The Hub help?

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    Escort to appointments

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    Meal preparation and nutrition support

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    Looking after pets

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    Managing medication

  • Outline of two people embracing, one with a cane, representing support or care.

    Helping with practicalities and going out and about

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    Providing companionship and someone to chat with

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    Running errands and help with daily activities

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    Personal care (showering, dressing, etc.)

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    Housekeeping (cleaning, hoovering, etc.)

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    Getting settled and ready for bed

Enquire about care with us

Tell us a little about your situation and we’ll help you understand your options and the next steps.

Start care enquiry

Meet the manager

Jo started at Island Healthcare in 2012 and has worked her way up from a care assistant to Registered Manager. She runs The Hub (our home care service that runs in Cowes) and one of our care homes.

Phone: 01983 862762

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Frequently asked questions for The Hub

  • We charge an hourly fee which covers all activities agreed in your care plan - If using our transport to escort to appointments there will be a fuel charge.

  • No, services are charged once a month in arrears and will be invoiced from our head office.

  • Yes — The Hub is regulated by the CQC and is currently rated Good across all areas: Safe, Effective, Caring, Responsive and Well-led.

  • We have a small bespoke team of individuals and offer continuity of care. Over the upcoming weeks, you will have the opportunity to meet the team and maintain regular contact with the same individuals.

  • £27.50 per hour or part of this for shorter visits. This is subject to change.

  • Our staff are employed and managed from the Island Healthcare home nearest to your location. They undergo training to the highest standards and are fully covered by our business insurance.

  • No problem. However, we require 7 days notice.

  • We send out monthly invoices.

  • Our service operates from 7 am to 9 pm. Outside of these hours, our care home can be contacted by telephone, and verbal advice and support will be provided in case of emergency.

  • We provide daycare services to support respite care but do not offer overnight accommodation.

  • All of our care staff undergo DBS checks and receive relevant training. Additionally, we conduct lone working risk assessments.

  • Everywhere on the Isle of Wight.

  • The HUB has been running for the past 5 years.

  • This is a unique and bespoke service. The care and support package is crafted by you, with assistance from our highly trained senior team. Our small team ensures continuity of caregivers and aims to establish an open and trusting relationship from the outset. We agree upon scheduled call times and adhere to them; if we've committed to being there, we will be. Our goal is to make a difference and support individuals in living well in their own homes.

  • No — The Hub provides scheduled visiting care, with our service operating from 7am to 9pm. We don't currently offer live-in or overnight care. If you need round-the-clock support, do get in touch and we can point you towards options.

  • We cover Cowes and the surrounding area, including East Cowes, Gurnard, Northwood and Whippingham.

Enquire about care with us

Tell us a little about your situation and we’ll help you understand your options and the next steps.

Start care enquiry